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Reality Check: Are operators’ lofty digital ambitions unrealistic given slow progress to date?


We’ve just published a new research paper ‘Reality Check: Are operators’ lofty digital ambitions unrealistic given slow progress to date?’. Supported by a recent global survey of telco executives, our analysis suggests operators’ digital ambitions are rising fast but, given 9 substantial implementation challenges, too little is currently being done to engender successful industry-wide business model transformation. Lessons are also drawn from NTT DoCoMo, one of the operators that has made the most overall progress towards a ‘digital’ model.

The report is part of the Executive Briefing Service and our newly launched ‘Telco 2.0 Transformation’ stream.
You can read an excerpt of the report here. For more on any of these services, please email contact@telco2.net or call +44 207 247 5003.

Extract chart showing variations in ambition between regions and functions (not actual performance today):

Reality Check Figure 3.PNG

Source: Telco 2.0 CSP Survey, November 2014, n=55

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