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Telco Transformation: The 20 Metrics That Matter

Metrics are an integral component of telcos’ digital and overall transformation. But what metrics are telcos using, and what metrics should they use, to measure the progress and success of their transformation initiatives? In our latest report, STL Partners has looked at metrics in use by three of the most advanced telcos in the world, including AT&T and Telstra, and identified the 20 that matter most.

You can read an extract here: http://www.telco2research.com/articles/EB_Telco-Transformation-20-Metrics-That-Matter

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