

Agenda - Day TwoParallel Streams |
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4. Digital Worker
Voice, mobility, collaboration
Background and 'Hypothesis' for this session here.
Facilitator: Dean Bubley, CEO, Disruptive Analysis
Analyst: Colin Mallett, CEO, Fulvens
07:30 Registration, coffee/tea
08:30 Welcome, Introduction, Agenda, Warm up
09:00 Digital Knowledge Worker Needs and Trends
- Size and Scope of the Market
- Real VOIP usage patterns
- Knowledge Worker Needs
Bob Brace, CEO, Ambulant
Piotr Cofta, Chief Researcher, BT Mobility Research Centre
Grant Goodman, Principal Consultant, Orange Business Services
Interactive 'Mindshare' Debate with Audience
10:40 Coffee Break
10:50 Key Issues/New Technologies
- Devices – current and future developments
- Security and Identity Management
- Selling & Delivering ICT differently
Paul Murdock, Vice President, Devices, Nokia
John Woodget, Telco Sector Marketing Director, Intel EMEA
Interactive 'Mindshare' Debate with Audience
12:30 LUNCH
13:40 Case Studies/New Ideas
- Voice/Web/Video collaboration tools for enabling the home to become the enterprise hub
- Device-independent access to productivity services and tools
- Practicalities of taking the office mobile
Barry Turner, Business Development Manager, Cisco
Paul Kilkelly, Director Webside Realisation, BT
Simon Partridge, Principle, Mobility Practice, BT Global Services
Interactive 'Mindshare' Debate with Audience
15:20 Tea Break
15:30 Sources of Value (where telcos should focus their efforts)
- Reconfiguring the Value Chain to create value in the business market
- Exploiting the unmet needs of digital knowledge workers
Dr. Dieter Lange, Professor of Telecoms Strategy, Ashcroft International Business School, Cambridge
Anish Kapoor, CEO, Yuuguu